PRIVACY POLICY — 9 Cork Sustainable Products
Last updated: 20 September 2026
WHO WE ARE
9 Cork Sustainable Products (Nine Cork Sustainable Products), Noida,
Uttar Pradesh, India. Contact: support@9cork.com
WHAT WE COLLECT
When you contact us on WhatsApp — including by clicking an
advertisement that opens a WhatsApp chat — we receive and store:
- your WhatsApp phone number and profile name
- the content of messages you send us
- the time of your messages
- where applicable, an identifier indicating which advertisement
you came from
If you contact us through our website forms, we collect the name,
email address, phone number and enquiry details you provide.
HOW WE USE IT
- to reply to your enquiry and provide quotations
- to keep a record of our conversation with you
- to measure which of our advertisements generate genuine enquiries
For advertising measurement we may send Meta Platforms a
cryptographically hashed (irreversible) form of your phone number.
We do not send Meta the content of your messages.
WHERE IT IS STORED
Enquiry records are stored on systems controlled by 9 Cork in India.
WhatsApp messages are additionally processed by Meta Platforms under
their own privacy policy: https://www.whatsapp.com/legal/privacy-policy
HOW LONG WE KEEP IT
Enquiry records are retained for up to 24 months from your last
contact with us, after which they are deleted.
SHARING
We do not sell your personal data. We share it only with service
providers necessary to operate our business (messaging and customer
relationship management providers), and where required by law.
YOUR RIGHTS
You may ask us to provide a copy of, correct, or delete the personal
data we hold about you. Write to support@9cork.com and we will
respond within 30 days. You can stop receiving WhatsApp messages from
us at any time by replying STOP or by blocking our number.
CHILDREN
Our products and services are directed at businesses and adults. We
do not knowingly collect data from anyone under 18.
CHANGES
We will post any changes to this policy on this page with a revised
“last updated” date.